
TECH NOTE
VICON TECHNICAL SERVICES GROUP
Subject: ViconNet Kollector PATA - HDD
Replacement - Procedure
Product: KE KP KN
Number: 1400-0001-87-02
Date: 4/26/2007
DETAILED PROCEDURES
1. PRE- INSTALLATION BEFORE REPLACING HDD
The DVR must NOT be connected to the LAN
Defective drive has been determined in the OS and physically in the DVR.3/22/20074/26/2007
Back-up to a USB Drive Settings folder from C:\ViconNet\VNData\
Optionally save Storecfg.txt file from first data drive, typically found E:\ViconNet\VNData\DB\AVDB\StoreCfg.txt
To do the above requires preventing ViconNet from starting during boot.
(This may have been done during the diagnosis of HDD failure…)
Start the DVR using a PS2 keyboard (not USB!)
Press and hold the shift key – do not let go ! Eventually Windows will start
A Windows Administrator login will display.
Click login with the mouse while still holding the shift key
Do not let go for about 30 sec. (If not the app will start)
Find the Startup menu in Programs. Drag the Viconnet shortcut out of Startup.*TIP see pg 7
Place it on the menu just above startup (we will put it back later)
OR, as the dvr is booting access Kollector recovery console.
When at a C:\Windows prompt, type in “ batch appremove “ then enter.
Type exit, enter, DVR will reboot.
2. DRIVE JUMPER SETTTINGS
a. HDD Maxtor or Hitachi Drives
b. Remove & installing the HDD requires finding the physical location of the HDD in the DVR, its
jumper settings and connection to the IDE cables
(serial ATA not covered here).
c. The assumption is a direct replacement of the defective drive, duplicating its jumper and
connections on the new drive.
d. If a different drive manufacturer is the replacement, please observe drive jumper settings for the
specific drive.
Maxtor
Example Only- Always connect the way the original drive is wired.
umpers
Edited 4/20/2007 –add Hitachi HDD Page 2 of 11
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